Short DSL Outage March 5, 2009
Posted by WebBand in DSL, outage.add a comment
On Thursday March 5th, WebBand DSL customers experienced a short DSL outage. Here’s an official explanation from our IT staff:
Customers behind our managed firewall services experienced several short outages this morning. We have isolated the issue as being failed hardware in the distribution switch. The hardware has been replaced and we believe the issue has been resolved.
President’s Day Hours February 11, 2009
Posted by WebBand in support hours.1 comment so far
Monday February 16th is President’s Day. Our support will be open, but will operate on limited hours. Please note that we will be open from 8am to 5pm on the 16th and return to regular hours on Tuesday February 17th (8am to 7pm). Thanks for your business and enjoy the long weekend.
E-Mail Address Spoofing January 15, 2009
Posted by WebBand in email, spam.1 comment so far
Question
About two weeks ago, I received spam from what appeared to be my own email account. The address was the same as my email account, and I thought it was weird, but just used the Yahoo! Delete Spam button. Should I be concerned about my email account? If so, what should I do? I like my email address, have used it for years, and don’t particularly want to change it, but will if I have to.
Try DSL January 8, 2009
Posted by WebBand in DSL, Technology, WebBand.add a comment
DSL service with WebBand is fast, safe and affordable.
It’s Fast
Surf the Internet at 56 times the speed of dial-up. You can watch TV, download music and communicate online without waiting. DSL is fast!
It’s Safe
DSL from WebBand includes CleanIP. This proactive virus service will verify that the places you go are safe from viruses. If you happen upon one, it will remove it before it sends the Internet page to you. Safe surfing!
It’s Affordable
Sign up today and get DSL for only $36.95 per month for six months ($44.95 after), plus we’ll throw in a free DSL modem (regularly $59.99).
Experience the web the way it was supposed to be: FAST. Give us a call today at (509) 688-2550 for complete details.
Holiday Support Hours December 19, 2008
Posted by WebBand in WebBand.add a comment
Our support hours will be limited over the next few weeks:
- Wednesday December 24th: 8am-3pm
- Thursday December 25th: Closed
- Friday December 26th: Closed
- Saturday December 27th: 9am-3pm
- Monday December 29th: 8am-7pm
- Tuesday December 30th: 8am-7pm
- Wednesday December 31st: 8am-7pm
- Thursday January 1st: Closed
- Friday January 2nd: 8am-3pm
- Saturday January 3rd: 9am-3pm
As always, if we are not available via the phone (509-688-2550 or 208-292-5250), leave a message and we’ll get back to you as soon as we can. You can also send us your question via email (support@webband.com). Have a safe holiday!
FREE Qwest Gift Card November 5, 2008
Posted by WebBand in DSL, WebBand.add a comment
Sign up for WebBand DSL and receive a $75 Qwest gift card.
WebBand Platinum DSL service is only $36.95 per month for the first six months and then $44.95 after. We’ll also throw in a FREE DSL modem (regularly $59.99). The service comes with our CleanIP anti-virus which will block viruses, malware, spyware, and all the other nasties of the Internet at the network-level (which means they never get to your PC). We also provide a world-class phone service with representatives who are your neighbors here in Spokane. To top it off, we never cap your Internet usage – it’s a truly unlimited service.
Fast service, free modem, $75 gift card, free anti-virus and so much more. Why would you go anywhere else? Give us a call today at (509) 688-2550 and take advantage of WebBand.
Offer valid until December 31, 2008; 2 year Price for Life contract required; new service only; some restrictions apply.
Two Dates October 29, 2008
Posted by WebBand in daylight savings, elections.add a comment
There are two dates to remember in the next week (thought you’d like a reminder):
- Sunday November 2: Daylight Savings Ends – turn your clock back one hour
- Tuesday November 4: Election Day – don’t forget to vote!
Thanks to all of you who have made our 5th birthday fun! Here’s to another 5 years (and more)!
$5/Month for 5 Months October 1, 2008
Posted by WebBand in DSL, WebBand, dial-up.1 comment so far
It’s our birthday and you get the gifts! WebBand turns 5 in October and we’re providing all of our services for only $5/month for the first five months. It’s a perfect time to give us a try. Call us today at (509) 688-2550 or (208) 292-5250 for complete details and to sign up for service.
Standard Dial-Up
$9.95 Regular Price
$5.00 Anniversary Special*
$4.95 Savings per month
Accelerated Dial-Up
$15.95 Regular Price
$5.00 Anniversary Special*
$10.95 Savings per month
Gold DSL (256kbps)
$14.95 Regular Price
$5.00 Anniversary Special*
$9.95 Savings per month
Platinum DSL (up to 1,500kbps)
$19.95 Regular Price
$5.00 Anniversary Special*
$14.95 Savings per month
Premier DSL (up to 7,000kbps)
$24.95 Regular Price
$5.00 Anniversary Special*
$19.95 Savings per month
*DSL modem extra – $5 during October; ISP charges only; restrictions apply.
DSL Outage (September 27) September 25, 2008
Posted by WebBand in DSL, WebBand, outage.add a comment
Qwest has informed us that they will be upgrading some equipment on Saturday September 27th. They have decided to make these changes from 12:00am to 1:30am. Expect your DSL to be down during these hours. We apologize for any inconvenience this may cause.
If you find your service is unavailable on Saturday morning, please power cycle your DSL modem by removing power to it, waiting 30 seconds and then returning power to the modem. It will take approximately 30 seconds to regain a connection. In most cases, this will bring your connection back up.
Once again, we apologize for the inconvenience.
Wireless Outage September 24, 2008
Posted by WebBand in WebBand, outage, wireless.add a comment
We just received notice that Air-Pipe, WebBand’s wireless provider, is doing some work on the Mt. Spokane tower today between 1pm and 5pm. This work MUST be done in the daylight and will probably affect service. You might experience interruptions of 10-15 minutes between these hours.
We apologize for any inconvenience – the upgrades should provide better service in the future.
This is only for those customers pointed to Mt. Spokane!
