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WebBand E-Mail Update March 26, 2009

Posted by craigbrandvold in email, outage.
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We will be updating the WebBand e-mail system on Friday March 27th from 5am to 8am (PST). During this time, you will not be able to access or download your mail. You should be able to access it again between 7am-8am.

This will affect e-mail from webband.com, liblake.com, aimcomm.com, aimcomm.net and omnicast.net.

Short DSL Outage March 5, 2009

Posted by WebBand in DSL, outage.
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On Thursday March 5th, WebBand DSL customers experienced a short DSL outage. Here’s an official explanation from our IT staff:

Customers behind our managed firewall services experienced several short outages this morning. We have isolated the issue as being failed hardware in the distribution switch. The hardware has been replaced and we believe the issue has been resolved.