Memorial Day May 21, 2008
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Our support office will be closed on Monday May 26 for Memorial Day. We will be monitoring voice mail and e-mail, so feel free to leave a message. Our support phone number is 509-688-2550 or 208-292-5250 and our e-mail is support@webband.com. Regular hours will resume on Tuesday May 27 (8am to 7pm weekdays and 9am to 3pm on Saturday).
Service Outages May 9, 2008
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Sunday May 18th
We will be experiencing a partial dialup outage from 9am to 1pm. Our vendor is doing some work on our lines and the capacity will be cut in half during these hours. If you get disconnected during these hours, please redial and you should reconnect to another circuit.
Monday May 19th
Qwest has informed us that they will be doing more work on the DSL lines. They will start around 11pm Monday night and will be finished no later than 3am Tuesday morning. If you find that your DSL is not working on Tuesday morning or if you have service interruptions as you surf the web, recycle your modem. To do this, unplug power from the back of your DSL modem by removing the power from the wall – all lights will go out. Wait about 30 seconds and then return power to the modem. The modem will begin to reboot. Once you have a green DSL and Internet light, try your service. If you still have issues, please give us a call.
We hope these outages will not affect you. Thanks for your patience!!
Grisoft Releases AVG 8.0 May 2, 2008
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AVG Free is a free anti-virus software that we recommend our customers use. Recently, version 8.0 was released. This free version provides protection against viruses, worms and trojans and now offers a spyware component which will guard against spyware, adware and identity-thief.
This new version DOES NOT work with Spybot Search & Destroy so that program will need to be uninstalled before upgrading.
To learn more about AVG Free or to download the new package, visit our support suite or give us a call at 509-688-2550 or 208-292-5250.
